For any administrative questions concerning your shares

Computershare Investor Services Inc.
Industrial Alliance Transfer Agent

Telephone: (514) 982-7888
Toll-free: 1-877-684-5000 (Canada and the United States)
E-mail: inalco@computershare.com

For financial information on Industrial Alliance

Investor Relations Department

1080 Grande Allée West
PO Box 1907, Station Terminus
Quebec City, Quebec G1K 7M3
Telephone: (418) 684-5000, ext. 5282
Toll-free: 1-800-463-6236 (Canada and the United States)*
Fax: (418) 684-5050
E-mail: investors@inalco.com

* Should you have any problems accessing one of your contracts in CyberClient (secure transactional website), dial 1-866-383-3306.