Customer Service

Experienced agents are available to inform members about their medical and dental care coverage and to answer any other question regarding members’ claims.

Interactive Voice Response System (IVR)

IVR is a 24-hour-a-day telephone service that enables members to obtain information about their health and dental-care claims.

CyberClient Access to Your Group Insurance File

CyberClient enables members to consult their insurance coverage directly without contacting the plan administrator.

Drug Payment Card

The drug payment card is a computerized service that eliminates the hassle of completing and mailing forms.

To Download Forms

You can view and print the medical-expense and dental-care claims forms.

Information Center – Understanding Your Group Benefits

Guides are available to help you get acquainted with your group benefits.

Travel Assistance – Toll-Free Numbers

Transit

Individual insurance that takes over from a group insurance plan in the 60 days following the end of your job.

Frequently Asked Questions

Obtain answers to the most frequently asked questions.